Shipping policy

Shipping & Delivery Policy

Last Updated: 17-Aug-2026

At Barakah Outlets, we aim to provide a convenient and reliable delivery experience for customers in the United Arab Emirates.

1. Delivery Area

We currently offer delivery to supported locations within the United Arab Emirates.

Availability may vary depending on the product, delivery address, and serviceable area.

2. Delivery Time

For standard UAE orders, estimated delivery may generally take approximately 1–2 business days after successful order confirmation and processing.

Delivery times are estimates and are not guaranteed.

Remote areas, exceptional circumstances, public holidays, weather conditions, courier delays, or other operational factors may result in additional delivery time.

3. Order Confirmation

For Cash on Delivery orders, we may contact customers by phone or other available communication methods to confirm the order.

Customers are responsible for providing an active phone number and accurate delivery information.

If we cannot confirm an order, the order may be delayed or cancelled.

4. Delivery Charges

Applicable delivery charges, if any, will be displayed or communicated during the ordering process.

For orders fulfilled through our fulfillment and logistics partners, charges may vary depending on the destination, product, delivery area, and applicable service.

Remote-area deliveries may be subject to additional charges.

5. Cash on Delivery

Cash on Delivery may be available for eligible UAE orders.

The customer must pay the total amount due to the delivery representative at the time of delivery.

Customers should ensure that the order amount is available when the delivery is attempted.

6. Failed Delivery

A delivery may be considered unsuccessful if:

  • The customer is unavailable

  • The customer refuses a confirmed order

  • The provided phone number is unreachable

  • The delivery address is incorrect or incomplete

  • The delivery area is inaccessible

  • The customer fails to respond to delivery attempts

Additional delivery or return charges may apply where permitted and applicable.

7. Address Changes

If you need to change your delivery address, contact us as soon as possible.

We will try to accommodate address changes before the order is dispatched. Once an order has been processed or handed to the delivery partner, changes may not be possible.

8. Delays Beyond Our Control

We are not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather

  • Public holidays

  • Courier operational issues

  • Traffic or road closures

  • Government restrictions

  • Incorrect customer information

  • Natural disasters

  • Other force majeure events

We will make reasonable efforts to assist customers in resolving delivery issues.

9. Damaged Packages

If your package appears visibly damaged at the time of delivery, please contact us as soon as possible.

For damaged products, please follow the procedure described in our Refund & Return Policy.

10. Delivery Partner

Orders may be fulfilled and delivered through third-party logistics, fulfillment, and courier partners.

These partners may contact you regarding order confirmation, delivery scheduling, or delivery instructions.

11. Contact Us

If you have questions about shipping or delivery:

Store Name: Barakah Outlets
Email: barakahoutlets@gmail.com
Phone: +923071993152